Shipping policy
🚚 Trimutt Shipping Policy
At Trimutt, we’re as excited as your pets to get their favorite meals delivered quickly and safely. Here’s everything you need to know about our shipping process:
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📦 Order Processing
All orders are processed within next day.
Once your order is packed, you’ll receive a shipping confirmation email with tracking details.
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🚚 Delivery Timelines
Standard delivery as per the time slot assigned depending on your location.
We currently ship across nearby location within 25 km range and are working on expanding further.
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💰 Shipping Charges
We offer free shipping on all prepaid orders.
For cash on delivery (COD) a small shipping fee of ₹10–₹20 (based on region) may apply.
Shipping charges are displayed at checkout before payment.
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📍 Tracking Your Order
Once shipped, you’ll get a tracking link via email/SMS.
You can follow the link to see real-time updates on your order.
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⚠ Delays & Exceptions
While we strive for on-time delivery, delays may occur due to courier partner issues, weather, or regional restrictions.
If your order hasn’t arrived within the estimated timeframe, please reach out to us at trimutt2025@gmail.com
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❓ Need Help?
Our support team is always happy to help. Reach us at:
📧 trimutt2025@gmail.com
📞 9496145236
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